DELIVERY AND RETURNS
Delivery
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Orders are shipped within Israel via ShippingCompanyName and usually arrive within 7–14 working days.
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Free shipping is available on orders over ₪400.
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Customers are required to open, unpack, count, and check the condition of items upon delivery and in the presence of the carrier.
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To request a refund or replacement for damaged products, it is essential to make clear and precise notes with the carrier at the time of delivery.
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By signing for the parcel, you confirm acceptance of ownership. After this point, the carrier and Foukhari are no longer responsible for the condition of the contents.
For order tracking or delivery questions, please contact us at sales@foukhari.com.
Returns / Refunds
Right of Withdrawal
If you are not satisfied with a product, you may return it within 14 days of receipt, at your expense, to our warehouse:
Dr Daud Arow 3, Jatt, Israel
Once we receive the returned item(s) in good condition, we will process your refund within 7 business days.
Damaged or Defective Products
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For home deliveries, customers must check the items upon receipt in the presence of the carrier.
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To claim a refund or replacement for damaged items, you must make clear and precise reservations at the time of delivery.
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If no reservations are made, Foukhari cannot accept liability for damage reported later, in accordance with transport regulations.
For assistance with returns or refunds, please contact our Customer Service at sales@foukhari.com.